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Alumasc Precision

Location:Burton Latimer
Client:engineering manufacturer
Overview:Alumasc Precision required a reliable and quick forklift repair service to keep them operating at maximum efficiency.
Scope of work:

An excellent personable relationship and the ability to meet needs in a flexible manner was most valued by Alumasc Precision when looking for a forklift service provider to help keep their business operations running efficiently.

Alumasc Precision comprises of two UK businesses, Alumasc Precision components based in Northamptonshire and Dyson Die-casting based in Buckinghamshire, of which they collectively employ over 400 designers, engineers, technicians, and foundry staff.

Midland Fork Lifts has continued to build on a 12 year strong relationship with Alumasc Precision at their Burton Latimer premises in Northamptonshire, which offers customers complex engineering aluminium components.

In order to keep their warehouse running at optimum capacity, the efficient use of forklifts remains an essential element of their warehouse operations. To perform optimally it is highly important for Alumasc to keep all forklifts on site well maintained and operating consistently. When a forklift is in need of repair or maintenance, Alumasc require a reliable and quick repair service.

Midland Fork Lifts continue to provide an outstandingly reliable service. Midland have provided Alumasc Precision with 3 Daewoo hire trucks, which alongside Alumasc’s pre-existing 4 forklift trucks, are all under Midland Fork Lifts highly reliable and competitive service contracts. Midland cater for all of Alumasc’s servicing and breakdown needs with fast break down response times to keep downtime to a minimum.

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This is what Kevin Langley, Site Engineer at Alumasc Precision’s Burton Latimer premises has to say on  the level of service received:

“Midland Fork Lifts always provide a good service. It is easy to talk with the office staff and I have built a great rapport with the entire team at Midlands. I find that the team are always helpful, when a forklift needs attention, Midland will go the extra mile to make sure we are seen to by an engineer; usually within a day.

I inherited the company along with my role as Site Engineer, and what has been most important to me is the good relationship that I have built with them. Phone conversations are always polite and the personable approach that I always get ensures a great rapport is built. When an engineer is onsite, they are always more than happy to help out with any additional queries that I have.

Ultimately I can say that I have never had any problems, the company is like a family, I can honestly say that there is not one person that I am unhappy with dealing with”

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